877-502-7885 info@prytania.cc

Account Manager

Prytania - New Orleans, Denver, Tampa, Baltimore

Prytania Cloud Solutions

Full-time Position

Self driven person with the ability to ensure a high degree of Customer Service for existing accounts while growing business in the assigned markets.

Job Description

Account Managers act as client advocates and work with internal departments to ensure that client needs are understood and satisfied. They develop new business and manage existing Customers.   They oversee Customer interactions, collecting and analyzing data, and improving the overall customer experience.

Responsibilities

  • Communicate with clients to understand their needs and explain product & service value
  • Build relationships with clients based on trust and respect
  • Collaborate with internal departments to facilitate client need fulfillment
  • Collect and analyze data to learn more about consumer behavior
  • Keep accurate records pertaining to accounts
  • Maintain updated knowledge of company products and services.
  • Resolve Customer issues and prevent additional issues by improving processes
  • Identify industry trends
  • Act as a Customer advocate with a focus on improving the value and overall experience
  • Maintain existing Customers while developing new business

Qualifications

  • Bachelor’s degree in sales, communications, or related field
  • Exceptional verbal and written communication skills
  • Ability to collect, track, and analyze large amounts of data
  • Adaptability and strong problem solving skills
  • Excellent active listening skills
  • Ability to build rapport and collaborate with others within the company and externally
  • Understanding of consumer behaviors and industry trends
  • Extensive, accurate product knowledge
  • Self motivated with ability to meet and exceed business development targets

Other jobs at Prytania

Market Manager

New Orleans, Denver, Tampa

Solutions Director

New Orleans, Denver, Tampa, Baltimore

Solutions Technician

New Orleans, Denver, Tampa, Baltimore

Perks of the Job

Competitive Salary

Prytania offers salaries that are inline with the industry average for similar positions in the same location.

Health & Dental

Prytania provides a broad suite of Health, Dental, and Vision benefits for our employees.

Paid Vacation

Prytania provides for and expects our team members to take time to enjoy life.  Having work-life balance is critical to our individual and team success.

 

Perks

Let's do something great together!

Office

5037 Veterans Memorial Blvd
Suite 1D
Metairie, LA 70006

Contact Us

Main Office (504) 502-7885

Service Desk (877) 633-1516

Email  service.desk@prytania.cc