April 7, 2020 |

Work From Home Considerations

Prytania understands that in these unprecedented times more of your employees are working from home than ever before. With the speed of transition some businesses weren’t as prepared as they would have liked to have been for the remote work transition. To help address some of the key issues that arise in the work from […]

November 5, 2018 |

Customer Service Technology

There has been a key shift over the last 20 years in Customer Service Technology, brought about by the rise of the internet and word of mouth marketing. Let’s take a trip through history. In the late 90’s and early 2000’s live chat software was coming into the limelight. The internet was booming and mobile […]